Review intelligence for independent restaurants

Your customers are telling you exactly what to fix.

Grain reads your Google reviews every week and turns them into a clear, prioritised list of what to improve - so you can act, not guess.

Start free - 3 analyses included No credit card required

Sample weekly report

Grain Week of 9 June 2025

The Anchor Kitchen - 24 reviews analysed

What customers love
Sunday roast consistently praised across 14 reviews. Staff warmth mentioned unprompted in 9 reviews - a genuine differentiator.
Urgent - act this week
Waiting times at the bar flagged in 6 of the last 8 one-star reviews. Three customers mentioned leaving before ordering.
Recommended actions
1. Assign a dedicated bar server Friday–Saturday evenings.
2. Update menu descriptions - "seasonal" used 4x without specifics, causing disappointment.

How it works

From raw reviews to clear priorities, every week.

01
Add your reviews
Paste reviews from Google, TripAdvisor, or anywhere else. Grain analyses sentiment, patterns, and urgency in seconds.
02
Get a clear report
What's working, what isn't, and what to fix first - structured so you can act on Monday morning, not guess.
03
Track improvement
Run it weekly or monthly. Watch your scores move as you address what your customers are actually saying.

Not another dashboard you'll ignore.

"I already read my reviews."

Reading and analysing are different. Grain finds patterns across 30 reviews in seconds - things that only become visible at scale.

"I don't have time for another tool."

One analysis takes under two minutes. The report tells you what to do - you don't have to interpret anything.

"Is this just for big groups?"

Built for single-site independents first. Groups with multiple venues get a combined dashboard - but you don't need one to get value.

Pricing

Simple, flat pricing.

Starter
£19
per venue, per month
  • 2 analyses per month
  • Reviews from last 30 days
  • Full report with priority actions
  • Auto response drafting
Get started
Pro
£45
per venue, per month
  • Unlimited analyses
  • Reviews from last 90 days
  • Trend tracking across time
  • Scheduled weekly or monthly reports
  • Auto response drafting
  • Multi-venue group dashboard
Get started

3 free analyses included with every account. No credit card required.